Terms & Conditions


Introduction

This Privacy Policy describes how INFOFIX IT SOLUTIONS processes the personal data of our clients and other partners in our CRM system.

Your privacy is important to us and we take all possible measures to keep your data safe.

Company / data controller

Name: INFOFIX IT SOLUTIONS
Address: Al Olaya, Riyadh, Saudi Arabia
Email: [email protected]
Contact No: +966 500669649

Contact person

Name: Askarali
Email: [email protected]

Service

INFOFIX IT SOLUTIONS Customer Relationship Management (CRM) system

Processor

Askarali with INFOFIX CRM acting as their consultant.

Legal basis and purpose of processing personal data

INFOFIX IT SOLUTIONS collects and processes personal data either to fulfill an agreement between INFOFIX IT SOLUTIONS and the data subject (or his or her company) as well as in connection with and to enable contacting, communication, marketing, enrolments, and other actions related to customer relationship or other cooperation based on the data subject’s consent.

We collect the contact data of clients and potential clients, suppliers and subcontractors, press, and other media for sales and marketing purposes.

We may use the contact data to provide marketing and customer and media communication of interest to the data subject.

Content of the service

We collect and store the following information about the data subject:

  • First and last name
  • Company name and contact details
  • VAT/TAX Number
  • Phone numbers (company phone and/or mobile number)
  • Email address
  • Direct marketing permission or restriction
  • Communication with the data subject (emails, meeting memos)

We will store the information as long as the data subject works in a company, which is our client or potential client, supplier, subcontractor, press, or other media company, or until the data subject requests erasure.

Data source

We store information received from data subjects, for example in meetings, by emails or phone calls, from contracts, messages through our website, or other events where the data subject gives his or her contact details.

Data transfers

The data subject’s personal data will be used only within the INFOFIX IT SOLUTIONS and will not be disclosed to any third parties.

Security

We store and process data with the utmost care. All data is protected by proper data system methods.

Data is stored in a cloud service provided by processor SiteGround which takes care of its data security by implementing due technical and organizational measures to ensure the adequate security of data processing. The processor also assists us in fulfilling the requirements set by data processing laws and regulations.

Access to the register is granted only to appointed INFOFIX IT SOLUTIONS employees as well as appointed employees of the processor and its consultant. Each user has a personal username and password to access the service.

Data subject’s rights

Each data subject has the right to check the data we have stored on him or her.

Each data subject has the right to have personal data concerning him or her rectified.

Each data subject has the right to object to the processing of personal data, for example by restricting direct marketing. For instance, in all our marketing newsletters and other marketing emails the data subject has the possibility to opt-out of receiving such messages.

Each data subject has the right to have his or her data erased (‘right to be forgotten’).

You can request these measures by sending a message in English or in Finnish to

[email protected]

We will reply to your request within the time required